Remembering names a plus

By Suzy Kridner
CBE Administrative Assistant
Remembering names is a problem for many of us.
I’ve just been introduced to someone and the name goes right out of my memory, or it was never firmly implanted on my brain’s hard drive.
Despite all the articles I’ve read, and seminars I’ve attended, it’s still difficult to remember a name. And it doesn’t get easier as we age.
My husband and I have a pact. We don’t get upset when we meet someone we know but don’t introduce him or her to our spouse.
We know it’s because we can’t remember the person’s name.
I’m really appreciative of a co-worker I wanted to introduce to someone at a business function recently. When I asked her, do you know “John Smith?” she immediately said “No,” and gave her name, “Hello, I’m Mary Jones.” We all have mental blocks at times.
But for job seekers or business owners, remembering someone’s name is crucial.
The following article tells why we forget people’s names and suggestions on how to remember them. Read more here.

Mind Your P's and Q's

By Suzy Kridner
Administrative Assistant
In this day of instant communication and instant gratification, are manners and good etiquette going by the wayside?
We were always taught to say please and thank you, to properly introduce adults to our friends, and to address all adults as Mr. and Mrs.
Phone etiquette also was important in a large household, especially answering with the required “Anderson house, Suzy speaking.” You never knew if it was one of our parents calling in.
Thank you notes also were something that my parents made us do, especially at Christmas and birthdays.
In today’s world, thank you notes -- and good manners -- become even more important, especially if someone helps you get a job, gives you a reference, or does a favor for your business.

Read more about how to thank those who have helped you – even if it’s a thank you email.