Mind Your P's and Q's

By Suzy Kridner
Administrative Assistant
In this day of instant communication and instant gratification, are manners and good etiquette going by the wayside?
We were always taught to say please and thank you, to properly introduce adults to our friends, and to address all adults as Mr. and Mrs.
Phone etiquette also was important in a large household, especially answering with the required “Anderson house, Suzy speaking.” You never knew if it was one of our parents calling in.
Thank you notes also were something that my parents made us do, especially at Christmas and birthdays.
In today’s world, thank you notes -- and good manners -- become even more important, especially if someone helps you get a job, gives you a reference, or does a favor for your business.

Read more about how to thank those who have helped you – even if it’s a thank you email.